User Support
Email contact@bay2course.com with the subject line Bay2Course Support. Include your device, browser/app version, screenshot source, and what you expected to happen.
Support
One clean place for golfer support, privacy, deletion, refunds, media, creator, venue, and takedown requests.
Choose your preferred language in the site header before submitting a request. Bay2Course stores that preference with support and venue inquiries so translated support can roll out without losing the original message.
Privacy and Deletion
Use the same inbox with subject Bay2Course Data Deletion. We use the email and product tag bay2course to locate submitted waitlist, newsletter, creator, venue, or support records. Newsletter opt-out is also available at bay2course.com/unsubscribe.
Sign in to Golf Record
Open Golf Record and select Your sessions. After three saved sessions, this tab is called Passport. Enter your Email in Cloud Backup, then choose Send Magic Link under Account Recovery. Open the link in your email and return to Golf Record.
To set up a Bay2Course account for the first time, open Golf Record, go to Your sessions or Passport, enter your Email in Cloud Backup, and select Send Magic Link under Account Recovery. Opening the link creates your account on first sign-in. The sample loop is available without an account.
If your sign-in link does not arrive, check the Email field and your spam or junk folder. If the link is expired or has already been used, choose Send Magic Link again under Account Recovery and use the newest email. If you cannot access the inbox or still cannot sign in, contact Bay2Course support.
In Your sessions or Passport, look under Account Recovery for your account status and email. Select Check Session to refresh the status. If you are signed out, use Send Magic Link to sign in again.
In Golf Record, open Your sessions or Passport and choose Sign Out under Account Recovery. Signing out leaves the golf record stored on this device. Use the separate data-deletion instructions if you want to remove local or account data.
Profile, backups, and alerts
Open Golf Record and go to Your sessions, called Passport after three saved sessions. In Cloud Backup you can enter your Player name, Email, Referral code, Home course, and What I am working on. The Email field is used to request a magic link. For an existing account email change, contact Bay2Course support.
Sign in to Golf Record, open Your sessions or Passport, and choose Save backup under Cloud Backup. Look for the confirmation that your cloud backup was saved. If the app reports a local backup only, the cloud save did not complete. You can also export a copy of your current golf record.
Open Your sessions or Passport, then choose Restore under Cloud Backup with the email and backup details used for the saved record. A successful restore can replace records on this device. Export your current golf record first if you want a separate copy. If no backup is found, the local record remains active.
In Your sessions or Passport, open Phone and Watch Alerts to set preferences for sessions, course reminders, parent updates, coach cards, and creator activity. Choices are saved on this device. Scheduled alerts and remote push stay off.
Personal data requests
To ask about access to or correction of personal information held by Bay2Course, contact contact@bay2course.com through the official support inbox. The Golf Record export provides a copy of your saved golf record. Use the separate data-deletion instructions for removal requests.
Refunds
Web checkout refunds follow the published refund policy. Apple App Store and Google Play purchases follow the billing and refund rules of the store that processed the payment.
Takedowns
For copyright, screenshot, trademark, brand, venue, or course-reference concerns, send the disputed URL or material and the right you believe is affected.